If someone has died and you need to arrange a funeral our team are here to guide you through the process.

We know that it can be a difficult time when someone dies. From registering the death to the day of the funeral, and even afterwards, we’ll be there to support you.

What do you need to do when someone dies?

You will have to follow different steps depending on where the person has died.
Whether they died at home or in hospital our team will be there to help you every step of the way.

If someone dies at home you need to call their GP and nearest relative immediately.

If the GP has seen the person in the last 14 days for what they believe has caused the death then they can certify the death. If they haven’t seen the person in the last 14 days, or have seen them in the last 14 days but not for what they believe has caused the death then the coroner is informed.

Once you have the medical certificate of cause of death you must register the death within 5 days, which you can do by contacting the Registrar’s Office local to your loved one.

If a loved one has died we are here to help. You can call us any time, day or night, on 01823 322072 or 01278 433950. We will care for your loved one until the funeral takes place.

Once you have registered the death you can start funeral arrangements. Our team are here for you every step of the way to make sure you are supported during this difficult time.

If a person dies in hospital then the deceased will usually stay in the hospital mortuary until we arrange for them to be moved to our premises.

A Medical Certificate of the Cause of Death (MCCD) is issued by the doctor who was treating the deceased, unless the coroner needs to be informed.

Once you have the medical certificate of cause of death you must register the death within 5 days, which you can do by contacting the Registrar’s Office local to your loved one.

If a loved one has died we are here to help. You can call us any time, day or night, on 01823 322072 or 01278 433950. We will care for your loved one until the funeral takes place.

Once you have registered the death you can start funeral arrangements. Our team are here for you every step of the way to make sure you are supported during this difficult time.

If a person dies in a care home their doctors will be called immediately to verify the death. After this they will issue a medical certificate of cause of death which you’ll need to register the death.

Once you have the medical certificate of cause of death you must register the death within 5 days, which you can do by contacting the Registrar’s Office local to your loved one.

If a loved one has died we are here to help. You can call us any time, day or night, on 01823 322072 or 01278 433950. We will care for your loved one until the funeral takes place.

Once you have registered the death you can start funeral arrangements. Our team are here for you every step of the way to make sure you are supported during this difficult time.

If you are with the person who has died abroad you need to contact the local British Embassy. If you are in the UK, not with them, you will need to tell the Foreign and Commonwealth Office.

The death must be registered in the country where the person has died – the British Consul will be able to help you with this. It will also need to be registered with the Foreign and Commonwealth Office.

If the person is being brought back to the UK, you’ll need to register the death at the registrar’s office closest to where the funeral is being held.

Please contact us for help and assistant so that we can guide you with the correct information.

If a loved one has died we are here to help. You can call us any time, day or night, on 01823 322072 or 01278 433950. We will care for your loved one until the funeral takes place.

For more information about what to do when someone dies abroad visit the Government website here.

During the Covid-19 pandemic some of these guidelines will have or may change, please contact us for the most recent guidelines.

If someone has died we are here to help - 24 hours a day, 7 days a week.
Please call us on 01823 322072 or 01278 433950